22 October 2006

Outsourcing the Drive-thru

Ever have trouble with the drive-thru? Joe Pesci in Lethal Weapon has a theory about drive-thrus, you may remember. The wisdom of Pesci lives on..

We can outsource and offshore just about every product or service, unfortunately, the drive-thru will probably always remain a bastion of inefficiency, regardless of improving staffing solutions.

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